Monthly Support
Bug Fixes
Feature Development

Reliable Monthly Development Support — Without the Headaches

Bug fixes, feature improvements, infrastructure support, and expert guidance to keep your digital products running and evolving — all in one predictable monthly package.

Schedule a Free Retainer Strategy Call
Development Support team collaborating on code
POST-LAUNCH CHALLENGES

You've launched your product. Now what?

Most businesses think the hard part is building the product. But the real challenge is keeping it stable, secure, and evolving with your users' needs.

Common Challenges

  • Broken Conversions

    Bugs that frustrate users and hurt your bottom line

  • Backlog Limbo

    Critical features that never see the light of day

  • Emergency Crises

    No one to turn to when something breaks at 2 AM

  • Unpredictable Costs

    Skyrocketing expenses every time you need help

Our Solution

  • Predictable Budget

    Fixed monthly cost with no surprises or hidden fees

  • Priority Response

    Developers who already know your product inside and out

  • Continuous Improvement

    Enhancements that scale with your growing business

  • Peace of Mind

    Expert help is always available when you need it

See Our Support Plans

What We Cover

Our support retainers give you ongoing access to a multidisciplinary team

Resolve bugs and improve performance

Quick turnaround on critical issues and ongoing performance optimization to keep your applications running smoothly.

Add new features with clean code

Implement new capabilities with maintainable, well-documented code that scales with your business needs.

Proactively monitor infrastructure

Keep your systems healthy with proactive monitoring, preventing issues before they impact your business.

Improve usability and design consistency

Enhance user experience with design improvements and consistent interface updates across your digital products.

Provide strategic guidance

Get expert advice on product direction, technology choices, and roadmap planning for sustainable growth.

Support multiple technologies

Whether your system runs on Next.js, WordPress, WooCommerce, FastAPI, or Supabase, we've got you covered.

Our Retainer Plans

All plans include: dedicated support workspace via Upbase, staging environment for safe deployments, and email support with task tracking.

Essential

Essential Support

$3,000/mo

Core maintenance and stability for your existing product

Up to 20 hours/month capacity
Bug fixes & critical maintenance
48-hour response time
Monthly system health review
Schedule a Call
Development

Active Development

$5,000/mo

Continuous feature development and product evolution

Up to 40 hours/month capacity
New features & UI improvements
Infrastructure & deployment support
24-hour response time
Bi-weekly strategy calls
Schedule a Call
Partnership

Dedicated Partnership

$6,500/mo

Full-service development partnership for mission-critical systems

Up to 60 hours/month capacity
Full-stack development services
Security monitoring & compliance
QA testing & user acceptance
Same-day response (4-hour SLA)
Weekly strategic alignment
Schedule a Call

Need something custom or enterprise-grade?

Let's talk. We support high-availability and compliance-driven systems with tailored SLAs.

Request Custom Plan

Why Shapeflux?

We're not a dev shop — we're a long-term partner that understands what it takes to evolve and maintain real-world products.

Senior Leadership

Led by a senior designer & strategist with 10+ years of experience

Vetted Network

Backed by a vetted network of high-performing developers

Transparent Pricing

Transparent pricing and flexible service tiers

Efficient Communication

Async-first communication to save your time

Let's Build Your Retainer

Support should be predictable — not a panic button.
Click below to schedule your no-pressure strategy call and explore what retainer fits your needs.

Schedule a Free Retainer Strategy Call

Frequently Asked Questions

Your hours can be used flexibly across bug fixing, feature development, design updates, consulting, and infrastructure support. We track everything in your Upbase workspace so you always know what's in progress.

Hours don't rollover since they represent our team's effort capacity and availability, not a deliverable. Think of them as a progress bar reference for your plan usage and capacity — they help us manage our workload and ensure quality service for all clients.

Our higher-tier plans include same-day or 4-hour response times on business days. For critical issues, we prioritize resolution even outside regular development cycles.

All plans include async-first support through email and task boards. Higher-tier plans include bi-weekly or weekly alignment calls to stay in sync and plan ahead.

We work with staging environments and GitHub workflows for safe deployments. Automated testing and CI/CD pipelines can be included based on your stack and plan.

We can optionally handle hosting and monitoring for your project through our partners, with predictable bundled pricing and convenience built-in. No surprise AWS bills — just results.

Yes. You can change your plan with 30 days' notice, so we can align resources and ensure a smooth transition.

You can cancel anytime with 30 days' notice. No long-term lock-ins — just long-term value.

Our team operates remotely, with a core presence in Brazil and the U.S. We align to your timezone needs and offer support in both English and Portuguese.

Easy. Schedule a free strategy call to walk through your needs. We'll recommend the best tier, onboard your team, and get to work within days.